The Citrix Workspace environment is faster, always available, stable, and extremely user friendly. And the best thing about it is that users say they don’t even notice it because it always works. The Citrix Workspace app allows for secure, unified access to all of your SaaS apps, web apps, virtual apps, files, and desktops. If your company uses Citrix, simply login with your company credentials to access all of the resources you need to be productive from anywhere. The Citrix Workspace app with an iPhone can also support external monitors through VGA or HDMI cable. The Citrix X1 Mouse operates as a standard Bluetooth 4.0 Mouse with a PC or Android. (Re-pairing is required). The Citrix X1 Mouse is compatible with only Citrix Workspace app or other supported Citrix apps, not standard iOS apps. Instead, the Citrix Workspace app installer includes the Microsoft Visual C Redistributable 2.6 installer. When you install Citrix Workspace app, the Citrix Workspace app installer checks whether the Microsoft Visual C Redistributable package is present on the system and installs it if necessary. Citrix Workspace app for Windows is an easy-to-install app that provides access to your applications and desktops using Citrix Virtual Apps and Desktops from a remote client device. Citrix Workspace app provides access from your desktop, Start menu, Citrix Workspace user interface, or web browsers.
- Navigate to Advanced Preferences and click on ‘Log collection’
- The ‘Log collection’ dialog is launched. Set the desired log level. Log level ‘Verbose’ captures more detailed logs. Click on ‘Start collecting logs’ once you are ready to reproduce the issue.
- The below dialog appears. Log collection is now in progress. Proceed to reproduce the issue with Workspace app for Windows. Once you have successfully reproduced the issue, click on ’Stop collecting logs’.
- The Workspace app collates all the logs collected as a .zip package. This could take a few minutes
- Click on ‘Save Logs’ to save the logs in a folder of your choice.
Workspace App Citrix Linux
- Citrix Workspace App
- Receiver
Symptoms or Error
Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.
Executing ALT+TAB keys, toggles opened applications on endpoint machine instead of Citrix Desktop session.
Solution
In general, switching between applications/windows within a Citrix Desktop Session will work without a need to alter any settings on an endpoint with the newer releases of Citrix Workspace App.
Please review the below sections for additional information:
- With the latest releases of Workspace App for Windows, no changes on the endpoint are required. Hitting 'Alt+Tab' on the endpoint within a windowed Citrix Desktop session.
- If the expected behavior of switching between applications/windows within a Citrix Desktop Session is not occurring, please follow these steps:
Per-Machine setting:
Type: REG_SZ
Name: TransparentKeyPassthrough
Value: Remote
Type: REG_SZ
Name: TransparentKeyPassthrough
Value: Remote
Type: REG_SZ
Name: TransparentKeyPassthrough
Value: Remote
**Note: You have to exit Citrix Workspace App / Citrix Receiver and launch it again for this change to take effect.
- Hit the following keys: 'Option+ Tab'.
Refer Doc : https://docs.citrix.com/en-us/citrix-workspace-app-for-mac/configure.html On Linux there are no required settings that need to be changed to allow this behavior.
If the expected behavior of switching between applications/windows within a Citrix Desktop Session is not occurring, please follow these steps:
- Open terminal and navigate to the following location:
- /etc/icaclient/config/All_Regions.ini
- Edit the .ini file with your preferred editor
- ex. nano All_Regions.ini
- Find the following line within the file and update it to 'Remote' after the equal sign:
- TransparentKeyPassthrough =Remote
- Exit Citrix Workspace App or Citrix Receiver and launch it again
- Go into full screen mode on your Citrix Desktop Session:
- Proceed to switch between applications/windows using 'Alt+Tab'
- Within a windowed session try the following key combination to:
- Proceed to switch between applications/windows using 'Alt+PageUp'
Problem Cause
Additional Resources
Understanding Keyboard Input To Virtual Desktops
By default, when you use a virtual desktop all key presses are directed to it (not the local computer) with the following exceptions:
- Windows logo key+L is directed to the local computer.
- CTRL+ALT+DELETE is directed to the local computer except in some cases if you use the Citrix Desktop Lock.
- Key presses that activate StickyKeys, FilterKeys, and ToggleKeys (Microsoft accessibility features) are normally directed to the local computer.
- As an accessibility feature of the Desktop Viewer, pressing CTRL+ALT+BREAK displays the Desktop Viewer toolbar buttons in a pop-up window.
- Windows key combinations (for example, CTRL+ESC and ALT+TAB) are directed according to the settings that your help desk has selected.
Note: By default, if the Desktop Viewer is maximized, ALT+TAB switches focus between windows inside the session. If the Desktop Viewer is displayed in a window, ALT+TAB switches focus between windows outside the session.
Hotkey sequences are key combinations designed by Citrix. For example, the CTRL+F1 sequence reproduces CTRL+ALT+DELETE, and SHIFT+F2 switches applications between full-screen and windowed mode. You can use hotkey sequences with virtual desktops in many, but not all, setups. For example, they work with your hosted applications.
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